FAQ

*** Please note that our FAQ was created for general operation, so some of our policies and procedures have changed due to COVID-19 restrictions. Be sure to visit our COVID-19 page to learn more about those changes.

• What kinds of shows can I see at your theatre?

  During the summers, you can see our award-winning, Broadway-style musicals and plays, professionally produced in-house by performers, directors, and designers from all over the country. We also have the IMPACT Touring Children’s Theatre which performs at our theatre on select Wednesday mornings during the summer, but also tours around to other locations in the granite state.

  In the “Off Season,” which is the fall, winter, and spring for us, we bring in guest presenting acts, such as comedians, cover bands, films, and more. We also produce our StageSetters Youth Program Fall and Spring performances featuring local youth performers ages 8 – 18, as well as our annual holiday event, A White Mountains Christmas.

  Our building is closed at the end of each calendar year, however, we still have special winter events, such as our annual Murder Mystery at the Woodstock Station and our Spring Gala. We reopen on Memorial Day Weekend.

• What kind of seating do you have and can I buy at the door?

  For our summer professional season, tickets are reserved, so we highly recommend you buy them in advance to ensure you get the best seats available. Our guest presenting acts, such as comedians, cover bands, films, and more, are usually general seating, so it’s good to arrive a little early as seats are first come, first served.

  You may purchase tickets to any of our theatre events at the door, but we do recommend buying ahead of time to ensure there are still tickets left.

• Do you sell concessions? How about Alcohol?

  Yes, we do! Our concessions stand is open an hour before the performance as well as during intermission in the lobby. We sell water, soda, beer, wine, a selection of mixed drinks, along with chips and candy. Concessions can be brought into the theatre to enjoy during the performance!

• Is your theatre handicap accessible?

  Yes, it is! We have been told that our theatre is GREAT for people who are either in a wheelchair or use a walker. The lobby and restrooms are easy to maneuver, and if you look at our seating chart you will see that the entrance into the auditorium is the Row F aisle. We highly recommend purchasing seats in Row F if a member of your party wants to avoid stairs. Row F also has wheelchair and companion seating which must be purchased through our box office. Please call us at 603-745-2141 so we can be sure to accommodate your party.

• What time does the house open?

  Seating starts half an hour before the scheduled performance time. If you do not have tickets, please arrive at least thirty minutes before the show to secure your tickets. If you already have your tickets, we ask that you arrive no later than fifteen minutes before the show. Please note that concessions are available in the lobby an hour before the show, as well as during intermission.

• Where do I park?

  We have our own parking lot and there is plenty of parking, including two handicap spaces.

• What happens if I arrive late?

  When planning your trip, please take into consideration that Lincoln, NH is a vacation town and sometimes Main Street can get backed up (as can restaurants for those planning to eat out before the show). If you do arrive late, we will be happy to seat you as soon as there’s an appropriate moment in the show as to not distract the other guests. We may ask you to sit in an empty seat closer to the door for Act I and then you may move during intermission.

• What happens if I bought my tickets, but now can't make the show?

  Unfortunately, we generally do not offer refunds or exchanges for single ticket buyers. All ticket sales are final. If you are a season pass holder, you can exchange your tickets as many times as you’d like. Just email or give our Box Office a call.

• Can I take photographs or video record the performance?

  Unfortunately, we cannot allow any recording or videotaping of any of our shows. It is against the rules of the royalty house who grants us permission to perform the show, as well as union rules for certain performers. If we see someone taking pictures or filming, a house manager will ask you to stop during the performance and repeat offenses might mean getting asked to leave.

• I'm a performer, can I be in the shows?

  We are a professional theatre company and attend numerous auditions throughout New England from February through April each year. If you have professional experience and would like to audition for us, please take a look at our Auditions & Job Opportunities page. If you are a local NH youth performer and interested in performing, please visit our StageSetters Youth Program page. If you are a comedian, musician, or performer who has a presenting act for our Off Season, please visit our Auditions & Job Opportunities page to learn more about submitting your act.