Covid-19

Updated 7/15/2021

We are so excited to reopen for Memorial Day Weekend and produce our upcoming summer season. With the state mandates having expired on May 7, NCCA Jean’s Playhouse will be following the NH Professional Theatre Association policies, in line with CDC guidelines, to ensure the safety of its patrons and staff for the summer season. We will continue to monitor trends and make changes accordingly. Please note, at this time we will require masks to be worn at all times inside our building this summer and we will be distancing parties 3 feet apart side to side. Please read the process below to better understand our policies and procedures.

Step 1: Buy your Tickets

  • We strongly encourage purchasing your tickets ahead of time as seating is limited. You can buy online or you can call our Box Office and leave a message. Our Box Office will open for in-person purchases at the end of June.
  • For most shows, you may select your seats online, and our “social distancing” software will ensure that surrounding seats are distanced 3 feet away.
  • For select shows with only one performance, seating will be assigned by staff based on party sizes in order to best accommodate as many parties as possible. When purchasing online for these select shows, you will have an option to provide a seating preference. We cannot guarantee all requests will be honored, but we will certainly try our best on a first come first served basis. If you need to ensure your preference, please contact our Box Office to buy your tickets over the phone.
  • Due to limited seating, we are currently requiring patrons to purchase a minimum of 2 tickets online. If you would like a single ticket, please contact our Box Office directly to see if we can accommodate.
  • All sales are final and we do not offer refunds.

Step 2: Arrive at the Theatre

  • Our lobby is now fully open. So when you arrive, you can go directly to the Box Office to pick up your tickets, purchase concessions, use the restrooms, etc., and the house opens a half hour before showtime.

Step 3: Enter & Enjoy the Performance

  • All patrons are required to wear face coverings at all times while in the building. This includes during the performance.
  • During intermissions, we encourage patrons to only go into the lobby to use the restrooms or to purchase concessions. You may also use it as a throughway to go outside to get some air or stretch your legs. Please do not congregate in the lobby, and remember, masks are required at all times in the building.

General Notes

  • Please note the perfomer(s) will not be wearing a mask during the performance, however, they will either be appropriately distanced from the first row of patrons, vaccinated, and/or part of our isolated and COVID-tested summer company. Our Font of House staff and volunteers will be masked.
  • For your convenience, we have hand sanitizer stations available at the entrance to the building and the auditorium.
  • Should any member of your party refuse to comply with any of these rules upon arrival or during the performance, we reserve the right to refuse service and there will be no refund.
  • While all reasonable precautions are being made to keep patrons and staff safe, please note that each patron is attending at their own risk. If you are part of a population vulnerable to COVID-19, or live with someone who is, we recommend not attending our performances.
  • Thank you for understanding and we truly hope you enjoy the show! We know that with much of the population vaccinated, some of these policies might seem redundant, but they are to protect not only our patrons, but also our performers. If just one of our performers comes down with COVID – even non-life threatening – then we would be forced to cancel performances and we simply cannot risk that financial setback after such a challenging 2020.